Introduction

Introducing the inaugural Cruise Agent Training Forum

25 September 2007
CCH – Congress Center Hamburg, Germany

What is the Cruise Agent Training Forum?

Quite simply it is a FREE intensive, one day training programme designed to increase travel agents' awareness of the cruise and rivercruise market whilst providing them with valuable tips on how to maximise their profits!

The programme will consist of:   

• A morning of innovative and educational presentations by experienced trainers, covering topics such as product differentiation and sales techniques. Chaired by Andy Harmer, Director of Business Development, Association of Cruise Experts (ACE), together with Peter Ehrmann, Owner, Kreuzfahrtwissen PE.
• An afternoon of product presentations allowing you to get first hand knowledge of cruise products and the many varying destinations, itineraries and shorex opportunities available to the customer. Participants will include:
  AIDA Cruises
  Cruise Baltic
  Cruise Norway
  Cunard
  Hapag-Lloyd Cruises
  NCL
  Peter Deilmann Reederei
  Royal Caribbean International
  Silversea

 

Agents completing the programme will be presented with a certificate endorsed by the European Cruise Council.

 

 

FREE ACCOMMODATION

The first 60 Travel Agents to sign up will receive free overnight accommodation, provided by Intercruises, on the 24 September*

Accommodation will be at the Hamburg Hamm, Aparthotel or the Carat Hamburg

*To qualify for free accommodation participants must be registered Travel Agents based more than 75km from Hamburg. If you would like to extend your stay YOU must organise this with the hotel directly

How well do you know the European cruise market and what does it have to offer you?

In 2005 an estimated  480 million in commissions was paid to European Travel Agents who sold cruises

Europe is the fastest growing cruise destination in the world

3.4 million Europeans took a cruise last year and with the number of ships undertaking European itineraries growing, it is expected that 4.1m Europeans will be cruising by 2010

The second biggest passenger market in the world is the UK, closely followed by Germany, Italy, France and Spain

140+ cruise ships are deployed in European waters. Cruise lines such as Costa, MSC Cruises, NCL Freestyle Cruising and Royal Caribbean International have increased their capacity across Europe

More than 2.8 million passengers embarked on their cruises from a European port in 2005. Approximately 2.5 million (90%) were European nationals

Ultimately, selling cruises offers a huge earning potential. All you need to know is who your target market is and how to sell to them – come to the Cruise Agent Training Forum and you will learn both!